Cancellation & Refund Policy

Cancelling an order

• You can cancel free of charge any time before your order is out for delivery. Just message us on the same WhatsApp chat.
• Once the order has left our shop, we may not be able to cancel it, because fresh produce cannot be resold.

Damaged, wrong or not fresh items

• Check your order at the door. If something is damaged, missing or not fresh, tell the delivery person or send us a photo on WhatsApp within 24 hours of delivery.
• We will replace the item in your next delivery or refund its price. You do not need to return fresh produce.

How refunds are paid

• Because you pay on delivery, most problems are settled at the door by removing the item from your bill.
• If you have already paid, we refund by UPI within 2 working days, or adjust it in your next order if you prefer.

Items we cannot take back

Items that were delivered in good condition and as ordered cannot be returned, as fresh produce cannot be resold.